
By booking the Clarity Call, you agree to the following terms:
1. Service Description
The Clarity Call is a one-to-one consultation designed to help you gain clarity on your challenges, mental well-being, and possible next steps. It is a guidance and coaching session and not a medical consultation or therapy.
2. Duration & Mode
The call duration is approximately 30 minutes and will be conducted online via Google Meet.
3. Scheduling Responsibility
After successful payment, it is the client’s responsibility to book the call using the Calendly link shared via email or SMS. Failure to book the call does not automatically constitute a completed session.
4. Professional Boundaries
This session does not replace professional medical, psychiatric, or psychological treatment.
No diagnosis, prescription, or emergency support is provided during the call.
5. Respectful Conduct
The session must be conducted respectfully. Any inappropriate, abusive, or unethical behaviour may result in termination of the call.
6. Confidentiality
All discussions during the call are treated as confidential and handled with professional discretion.
7. Right to Reschedule
The facilitator reserves the right to reschedule the session in rare circumstances, with prior communication.
8. Disclaimer
This is a 1:1 online clarity call for guidance and coaching purposes only. It does not replace medical or psychological treatment.
We value transparency and fairness. Please read the refund policy carefully before booking.
1. Refund Eligibility
You are eligible for a refund of the Clarity Call fee if:
2. Payment Gateway Charges
Please note that payment gateway charges deducted by Razorpay are non-refundable.
In case of a refund, the net amount refunded will be:
Total amount paid minus Razorpay transaction charges
These charges are collected by the payment gateway and are not controlled by us.
3. Refund Process
To request a refund, please contact us with:
4. Refund Timeline
Approved refunds will be processed to the original payment method within 5–7 working days, depending on Razorpay and your bank.
5. No Hidden Conditions
There are no additional penalties or deductions beyond the payment gateway charges mentioned above.
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